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GUEST HELP CENTRE

Finding a Place

Learn how to browse available Places and choose the right Experience for your visit.

Browsing Hidden Places

Use the Explore page to discover Places and Experiences available through Hidden Places.

Each result gives you an overview of the location, the type of Experience available and the starting price.

Select a result to open the full Place page and review everything before deciding whether it is suitable.

Search by location

Enter a town, county or area to look for Places near the location you want to visit.

Some Places are in rural areas, so the location shown before booking may be approximate rather than the host's exact address.

Exact location details

The information needed to reach the Place will normally be provided as part of the confirmed booking and arrival instructions.

Use the filters

Filters help narrow the results to the Places and Experiences most relevant to your plans.

Depending on the options available, you may be able to filter by:

  • Location.
  • Date or availability.
  • Experience or activity type.
  • Booking duration.
  • Price.
  • Facilities.
  • Suitability for dogs, children or groups.

Clear or adjust the filters if too few results are displayed.

Review the Place

The Place page explains the physical location and should include:

  • A short overview and full description.
  • Photographs of the land, surroundings and facilities.
  • General location information.
  • Facilities and amenities.
  • Important access or suitability details.
  • The Experiences that can be booked there.

Read the full description rather than relying only on the cover photograph or search result.

Choose the right Experience

A Place may offer more than one Experience.

Each Experience can have a different purpose, duration, price, group limit and set of conditions.

Example

The same field might be available for an hourly dog exercise booking, a half-day photography session and a private overnight camping stay.

Make sure you select the Experience that matches how you intend to use the Place.

Check the photographs carefully

Photographs can help you understand the character, layout and condition of the Place.

Look for images showing:

  • The main area you will be using.
  • Access routes and entrances.
  • Parking areas.
  • Paths, slopes and ground conditions.
  • Available shelters, toilets or other facilities.
  • Boundaries and nearby surroundings.

Contact the host if you need to see or confirm something that is not clear from the gallery.

Check the facilities

Facilities can vary significantly between Places.

Some locations may offer parking, toilets, water, shelter or electricity, while others may provide little more than private use of the land.

Do not assume a facility is available unless it is shown in the listing or confirmed by the host.

Consider access and suitability

Outdoor and rural Places may involve uneven ground, narrow lanes, gates, steps, slopes or limited lighting.

Before booking, consider whether the Place is suitable for:

  • Your vehicle.
  • Your mobility and accessibility needs.
  • Children attending.
  • Dogs or other animals.
  • The size of your group.
  • Any equipment you intend to bring.
  • The expected weather conditions.

Check the price and booking duration

Review the price shown for the specific Experience you want to book.

The price may apply per hour, half-day, day or night depending on the booking type.

Check what is included and whether the host has stated any group limits, additional requirements or restrictions.

Read reviews

Where reviews are available, they can provide useful information from guests who have previously completed a visit.

Reviews may help you understand the accuracy of the listing, communication with the host, access arrangements and the overall guest experience.

Consider the full listing as well as the reviews, because conditions and facilities may change over time.

Ask the host before booking

Contact the host through Hidden Places if you need to confirm anything important.

Useful questions may include:

  • Whether your intended activity is permitted.
  • Whether the Place is suitable for your group.
  • What facilities will be available.
  • Whether your vehicle can access the location.
  • Whether dogs or children are allowed.
  • Whether there are any current ground or weather concerns.
Ask before you commit

It is better to clarify an important requirement before submitting or paying for a booking than to discover a problem on the day of your visit.