BUILT FOR HOSTS. NOT AGAINST THEM.

It's time to put hosts
back in control.

Your property. Your guests. Your business.

Reach new guests, keep control of your prices and grow on your terms. You don't have to leave the booking platforms you already use.

  • Β£0listing fees
  • 0%host marketplace commission
  • Your pricesyour availability

A progressive guest booking fee is added to the accommodation price. Payment processing and optional paid services are separate.

Hidden Places calendar showing listing availability, prices and reservations
One view of your bookings and availability Β· existing Host OS screen
MORE CHOICE. LESS FRICTION.

Keep more of what you earn.

A different way forward for independent hospitality.

A clearer deal

When commissions make margins harder to manage, start with free marketplace listings and a guest fee you can understand before anyone books.

Your guest relationships

Keep guest conversations close to the booking. Add your own direct booking presence when you're ready to build repeat business.

Less disconnected work

Bring bookings, availability and daily work into one workspace. Choose optional tools that fit, rather than replacing everything at once.

More than one way to market

Reach guests through Hidden Places alongside your existing channels. Grow your options without depending on a single platform.

KNOW WHO PAYS WHAT

Free to list. Clear when guests book.

You set the accommodation price. The guest pays that price plus a small, progressive Hidden Places booking fee.

Host marketplace commission is 0%. You retain your accommodation price before applicable payment processing and any other agreed charges.

Each percentage applies only to the part of the booking in that band, not the whole total. The minimum guest booking fee is £2.00 for a positive-value booking. Zero-value bookings have no guest booking fee.

Marketplace guest booking fees Β· marginal bands
Portion of booking valueStandardFounder Host
First £100.0010%8%
£100.00–£250.007%6%
£250.00–£500.005%4.5%
£500.00–£1,000.004%4%
Above £1,000.003.5%3.5%

Scroll the table sideways to compare both guest-fee tiers.

A WORKED EXAMPLE

A £750.00 stay

The same accommodation price, with the guest fee shown separately. These are marketplace figures; premium direct bookings follow their own plan-based fees.

Accommodation price
£750.00
Standard guest fee
£43.00
Standard guest total
£793.00
Founder guest fee
£38.25
Founder guest total
£788.25
Host accommodation amount before processing
£750.00

Founder rates apply to marketplace bookings with an eligible Founder Host, not to every guest account. Final totals depend on the booking and any applicable extras. Payment processing is separate. No bookings or savings are guaranteed.

ADD A CHANNEL. KEEP YOUR OPTIONS.

You don't have to leave Airbnb
or other platforms.

Hidden Places can sit alongside the channels that already work for you. Keep control of your prices, availability and business decisions.

Use existing iCal import/export tools where your listing and other platform support them. Calendar feeds share availability; they are not instant, full booking or message synchronisation.

API channel connections are awaiting certification. They are not advertised here as fully operational, and channel availability depends on setup, plan and rollout.

EXISTING TOOLS Β· ACCESS VARIES BY PLAN, ROLE AND SETUP

One connected hosting journey.

From being discovered to welcoming your next guest.

  1. List your PlaceDescribe what makes it special.
  2. Reach your guestsMarketplace, direct and supported channels.
  3. Manage the bookingReservations, pricing and availability.
  4. Deliver the experienceYour people, guest tools and daily work.

Marketplace listings

Create Places and listings across six booking categories. Free listings give you a starting point without a subscription to the complete toolset.

Explore the marketplace

Bookings & calendars

Manage booking requests, reservations, prices, blocked dates and availability. Keep the guest journey connected to your hosting workspace.

Calendar sync & channels

Existing iCal tools support calendar sharing where configured. API channel connections are awaiting certification and are not presented here as fully operational. Availability depends on the channel, setup and plan.

BUILD YOUR DIRECT BOOKING PRESENCE

Your brand.
A more direct relationship.

Give guests a way to find you, understand your Place and book with you.

Premium tools include booking pages, widgets, direct links and hosted websites. Manage pages, photography and branding from the same platform as your listings and availability.

Choose the tools included in your plan. Direct-booking fees and standard payment processing remain separate from marketplace guest fees.

Find the right plan
Hidden Places website editor showing available themes and branding options
Website themes and branding Β· existing Premium Website screen
THE PEOPLE AND WORK BEHIND EVERY STAY

Make the day-to-day
feel more joined up.

Organise your business around the work that needs doing, with your team and guest information close at hand.

Housekeeping & tasks

Coordinate turnovers, maintenance and everyday jobs. Keep compliance records and supporting information together using the existing operations tools.

Teams & providers

Work with team members and service providers. Assign work, follow responses and maintain host relationships with the people who support your business.

Guest tools

Manage guest reservations and native conversations, and share a digital Guest Guide. A unified inbox for external booking channels is still in development.

Existing Hidden Places operations dashboard showing housekeeping, tasks and compliance overview
Operations overview Β· existing application screen; access depends on plan and permissions
Discover service providers Operational and Guest Guide tools depend on your plan and permissions.
KNOW YOUR BUSINESS

See the bigger picture.

Understand where bookings come from and how your hosting business is performing.

Follow earnings and payouts, supplier estimates and invoices. Available premium reporting tools help you understand booking volume, channel mix and direct-booking activity.

Reports reflect the information available in your reservations. Screenshot figures illustrate the interface, not an earnings or savings promise.

Hidden Places performance report with reservation summaries, channel mix and reporting completeness
Performance and reporting completeness Β· existing Host OS screen
ONE PLATFORM. DIFFERENT WAYS TO HOST.

Built around what you offer.

Use the existing shared tools in the way that fits your Place.

Stays & camping

Manage accommodation or pitches, availability and reservations. Bring housekeeping, preparation and guest information into your daily routine where included in your plan.

Spaces & experiences

Bring hire spaces and experiences to the marketplace. Use the existing listing, booking and shared task tools to organise what you offer and the work around it.

Weddings & packages

Showcase venues and packages, manage booking requests and connect with providers. Dedicated wedding-planning and specialist package managers are future capabilities.

START FREE. ADD ONLY WHAT FITS.

Your business.
Your choice of tools.

Free marketplace listing gives your Place another way to be discovered. It does not start a paid subscription or require you to leave other platforms.

Start free

Optional Premium tools

Premium Starter adds a direct booking presence for an existing website. Premium Website adds a hosted, branded website. Premium Pro brings broader operational tools together. Access follows the current plans, permissions and setup.

Marketplace bookings use progressive guest booking fees. Premium direct bookings have their own plan-based fees, with payment processing separate. Free listings do not include every Host OS tool.

Founder Host benefits

Eligible Founder Hosts receive the reduced marketplace guest-fee bands shown above. Founder status is separate from a Premium subscription; registering or choosing a plan does not itself promise Founder status.

Compare plans, features & fees β†’
A FEW USEFUL ANSWERS

Your questions, answered.

What exactly costs Β£0?

Creating a marketplace listing has no listing fee. Host marketplace commission follows the current fee setting shown above. Guests pay a progressive booking fee on marketplace bookings; payment processing and optional paid services are separate.

Is a 10% band a fee on the whole booking?

No. The percentages are marginal: each applies only to that portion of the booking. For example, only the first £100.00 is charged at the first-band rate. See the table and worked example above.

Is the whole Host OS free?

No. Marketplace listings are free. Direct booking, website and advanced operational tools follow the existing subscription plans. Premium direct bookings have their own plan-based fees; they do not use the marketplace guest-fee table.

See current plans & fees
Can I keep using other booking platforms?

Yes. You can list alongside other platforms. Use supported iCal tools where configured, allowing for feed delays. API channel connections are awaiting certification; not every connection is available.

Does starting free begin a paid subscription?

No. Create your account, start your Place and review its details before publishing. Paid tools remain a separate choice through the existing plan-selection flow.

Can you help me get set up?

Yes. After registering, choose β€œBuild from my website” in the existing setup journey and share your website URL. Prepared content needs review; nothing is published automatically and processing time is not guaranteed.

Will listing guarantee bookings or lower costs?

No. Bookings depend on demand, your offering and other factors. Total costs depend on your booking mix, processing and optional services. Guests see the accommodation price plus the applicable guest booking fee.

Do team members have unrestricted access?

No. Existing owner, manager and team permissions still apply. Business permissions and subscription features remain separate.

CLEAR ABOUT WHAT'S NEXT

Still being developed.

These are future capabilities, not tools currently included with a plan. There are no release dates or purchase promises attached to them.

  • Unified channel messaging β€” an inbox for conversations across connected booking channels.
  • Host CRM β€” broader customer relationship tools and automated email journeys.
  • Specialist managers β€” additional pillar-specific workflows, including dedicated wedding and package management.
  • Additional tracking and integration modules β€” foundation pages exist, but these modules are not live products.
YOUR NEXT CHAPTER IN HOSPITALITY

Your business deserves
a better deal.

Create your account, choose manual setup or share your existing website, then review your Place before publishing. Start free and add paid tools only when you need them.